Shipping policy

At Shearling Co, we’re committed to delivering your order quickly, safely, and reliably.

Processing Time  
All orders are processed within 1–3 business days. Once your order has been processed and dispatched, you will receive a confirmation email with tracking details.

Please note that during peak periods (such as winter season or promotional events), processing times may be slightly extended.

Shipping Timeframes  
We currently ship across South Africa.

- Standard Shipping: 3–7 business days  
- Express Shipping: 1–3 business days (available in select areas)

Delivery times may vary depending on your location and courier operations.

Shipping Fees  
- Standard shipping fees are calculated at checkout  
- We may offer free shipping promotions from time to time  

Order Tracking  
Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor your delivery in real time.

Delivery Information  
Please ensure that your shipping details are accurate at checkout. Shearling Co is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Delays  
While we aim to meet all delivery timeframes, delays may occur due to factors beyond our control (such as courier delays, weather conditions, or high order volumes). We appreciate your patience and understanding.

Lost or Stolen Packages  
If your package is marked as delivered but you have not received it, please contact the courier directly. If you need assistance, our support team is here to help.

International Shipping  
At this time, we primarily focus on deliveries within South Africa. For international shipping inquiries, please contact our support team.

Need Help?  
If you have any questions regarding your order or shipping, feel free to contact us at:  
support@shearlingco.co.za

We’re here to help and ensure your experience with Shearling Co is seamless from checkout to delivery.